816-525-0414 | 512 SW 3rd St Lee's Summit, MO 64063
Service Writer
Lee's Summit Total Auto Care has job openings available for a Service Writer! We're looking for honest, dedicated, customer-service oriented people to join our team at Lee's Summit, MO.
Service Writers are our shop's face and voice to the outside world, and are therefore an incredibly important part of our success as a shop. A successful service writer will have an understanding of automotive work, a positive and outgoing personality, and a dedication to honesty and fairness.
The Service Writer will be responsible for:
- Scheduling appointments with customers.
- Ensuring effective communication between service technicians and Lee's Summit Total Auto Care customers.
- Inspecting vehicles and accurately diagnosing problems
- Providing estimates to customers based on parts and labor costs and deductibles, after verifying warranty coverage
- Preparing accurate repair orders, detailing problems and approving repairs
- Updating customers with any service recommendations made by service technicians
- Maintaining and enhancing knowledge of automotive maintenance and repairs
Applicants are required to be:
- At least 18 years old
- Recipients of a high school diploma or GED
- In possession of a valid driver's license
- Dependable, honest and outgoing
- Available to work every other Saturday
Click here to submit your application for this position.
Service Writer Responsibilities:
- Scheduling appointments with customers.
- Ensuring effective communication between service technicians and Lee's Summit Total Auto Care customers.
- Inspecting vehicles and accurately diagnosing problems
- Providing estimates to customers based on parts and labor costs and deductibles, after verifying warranty coverage
- Preparing accurate repair orders, detailing problems and approving repairs
- Updating customers with any service recommendations made by service technicians
- Maintaining and enhancing knowledge of automotive maintenance and repairs
Applicant Requirements:
- At least 18 years old
- Recipients of a high school diploma or GED
- In possession of a valid driver's license
- Dependable, honest and outgoing
- Available to work weekends and some holidays
Click here to submit your application for this position.
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Testimonials
Aaron Canfield, 01/01/2026
This is the second time that I have taken my car into this shop, and I am glad I did. I had a check engine light that needed a diagnosis. I received a report that the issue of my car would require ~$1800 to fix. But Randy called me to let me know that this specific issue was under a recall. He went out of his way to find that out, and he was honest enough to let me know that I needed to take it into the dealership. I will be returning again due to his honesty.